Legal

City Collections Privacy Notice

Effective October 30, 2026

FACTSWHAT DOES CITY COLLECTIONS DO WITH YOUR PERSONAL INFORMATION?
Why?

Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.

What?

The types of personal information we collect and share depend on the account we are collecting. This information can include:

  • your name, mailing address, telephone number, and email address;
  • your account balance and payment history; and
  • the payment information you give us to make a payment.

When we are no longer collecting your account, we continue to share your information only as described in this notice.

How?

All financial companies need to share personal information to run their everyday business. In the section below, we list the reasons financial companies can share personal information; the reasons City Collections chooses to share; and whether you can limit this sharing.

Reasons we can share your personal information

Reasons we can share your personal informationDoes City Collections share?Can you limit this sharing?
For our everyday business purposes — such as to collect the debt, process your payments, maintain your account, and respond to court orders and legal investigationsYesNo
For our marketing purposes — to offer our products and services to youNoWe don’t share
For joint marketing with other financial companiesNoWe don’t share
For our affiliates’ everyday business purposes — information about your transactions and experiencesNoWe don’t share
For our affiliates’ everyday business purposes — information about your creditworthinessNoWe don’t share
For our affiliates to market to youNoWe don’t share
For nonaffiliates to market to youNoWe don’t share

Because we share only for our everyday business purposes, and do not share with affiliates or nonaffiliates for marketing, there is no sharing for you to limit and no opt-out is needed.

Questions?

Email [email protected] with the subject “City Collections,” or write to City Collections, 228 Park Avenue South #40708, New York, NY 10003.

Who we are
Who is providing this notice?

City Registered Agent LLC d/b/a City Collections (“City Collections,” “we,” “us”), a debt collection agency. This notice covers the personal information of individuals whose accounts City Collections collects, including accounts placed with us by other creditors.

What we do
How does City Collections protect my personal information?

To protect your personal information from unauthorized access and use, we maintain physical, electronic, and procedural safeguards designed to meet the Federal Trade Commission’s Standards for Safeguarding Customer Information (the Safeguards Rule, 16 CFR Part 314). These include encryption of data in transit, access limited to personnel who need the information for their role, and secured files and systems.

How does City Collections collect my personal information?

We collect your personal information, for example:

  • from the creditors who place accounts with us for collection, such as your name, contact information, account balance, and payment history;
  • when you make a payment or give us your payment information; and
  • when you contact us or respond to our communications.
Why can’t I limit all sharing?

Federal law gives you the right to limit only:

  • sharing for affiliates’ everyday business purposes — information about your creditworthiness;
  • affiliates from using your information to market to you; and
  • sharing for nonaffiliates to market to you.

State laws and individual companies may give you additional rights to limit sharing. See “Other important information” below for more on your rights under state law. City Collections does none of the sharing listed above.

Definitions
Affiliates

Companies related by common ownership or control. They can be financial and nonfinancial companies.

  • City Collections does not share your personal information with affiliates.
Nonaffiliates

Companies not related by common ownership or control. They can be financial and nonfinancial companies.

  • City Collections does not share with nonaffiliates so they can market to you.
Joint marketing

A formal agreement between nonaffiliated financial companies that together market financial products or services to you.

  • City Collections doesn’t jointly market.

Other important information

Email and text messages. If we communicate with you by email or text message about a debt, each message includes a clear and conspicuous way to opt out of further electronic communications or attempts to communicate by us to that email address or telephone number (12 CFR 1006.6(e)). You may also opt out at any time by contacting us as shown under “Questions?” above.

State law. The laws of your state may give you more privacy protection than federal law, and we follow them where they apply. California and Vermont residents: we do not share information about you with nonaffiliated third parties, other than as the law permits (such as for our everyday business purposes described above), unless you first consent.

City Registered Agent clients. If City Collections is collecting an amount you owe City Registered Agent for its own services, the City Registered Agent Privacy Policy (Section 5.6) also describes how that information is handled.

We use cookies on CityRegisteredAgent.com. Strictly necessary cookies are required for the site to function and are always active. With your consent, we also set analytics cookies (Google Analytics) to understand how visitors use our site, and advertising cookies (Google Analytics advertising features), which let Google use data about your visit for ad measurement and personalized advertising.

"Accept all" allows analytics and advertising cookies. "Analytics only" allows analytics cookies without advertising. "Reject" uses only strictly necessary cookies. We never sell your personal information, and advertising cookies are used only if you choose "Accept all." We remember your choice on this browser; change it any time with "Your Privacy Choices" at the bottom of every page.

For fraud prevention, fraud mitigation, and security, we also record how you use this site (pages, clicks, and what appears on screen; what you type into form fields is masked). These recordings run whatever you choose below, are kept for 30 days, and are never used for advertising or sold.

For more information, please review our Privacy Policy and Terms of Use.