City Collections Privacy Notice
Effective October 30, 2026
| FACTS | WHAT DOES CITY COLLECTIONS DO WITH YOUR PERSONAL INFORMATION? |
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| Why? | Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do. |
| What? | The types of personal information we collect and share depend on the account we are collecting. This information can include:
When we are no longer collecting your account, we continue to share your information only as described in this notice. |
| How? | All financial companies need to share personal information to run their everyday business. In the section below, we list the reasons financial companies can share personal information; the reasons City Collections chooses to share; and whether you can limit this sharing. |
| Questions? | Email [email protected] with the subject “City Collections,” or write to City Collections, 228 Park Avenue South #40708, New York, NY 10003. |
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| Who we are | |
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| Who is providing this notice? | City Registered Agent LLC d/b/a City Collections (“City Collections,” “we,” “us”), a debt collection agency. This notice covers the personal information of individuals whose accounts City Collections collects, including accounts placed with us by other creditors. |
| What we do | |
|---|---|
| How does City Collections protect my personal information? | To protect your personal information from unauthorized access and use, we maintain physical, electronic, and procedural safeguards designed to meet the Federal Trade Commission’s Standards for Safeguarding Customer Information (the Safeguards Rule, 16 CFR Part 314). These include encryption of data in transit, access limited to personnel who need the information for their role, and secured files and systems. |
| How does City Collections collect my personal information? | We collect your personal information, for example:
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| Why can’t I limit all sharing? | Federal law gives you the right to limit only:
State laws and individual companies may give you additional rights to limit sharing. See “Other important information” below for more on your rights under state law. City Collections does none of the sharing listed above. |
| Definitions | |
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| Affiliates | Companies related by common ownership or control. They can be financial and nonfinancial companies.
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| Nonaffiliates | Companies not related by common ownership or control. They can be financial and nonfinancial companies.
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| Joint marketing | A formal agreement between nonaffiliated financial companies that together market financial products or services to you.
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Other important information
Email and text messages. If we communicate with you by email or text message about a debt, each message includes a clear and conspicuous way to opt out of further electronic communications or attempts to communicate by us to that email address or telephone number (12 CFR 1006.6(e)). You may also opt out at any time by contacting us as shown under “Questions?” above.
State law. The laws of your state may give you more privacy protection than federal law, and we follow them where they apply. California and Vermont residents: we do not share information about you with nonaffiliated third parties, other than as the law permits (such as for our everyday business purposes described above), unless you first consent.
City Registered Agent clients. If City Collections is collecting an amount you owe City Registered Agent for its own services, the City Registered Agent Privacy Policy (Section 5.6) also describes how that information is handled.